What We Do

About Us

What Our Clients Say

Testimonials

“Great Job- Thanks for your help!”

- Jake Y, Hill Country Village, TX

“John was awesome! The best, most professional, most knowledgeable and communicated better than any lender we have ever dealt with! Thank You!!!”

- Maggie P & Stephanie G, San Antonio, TX

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Team Members

EILA WILLIAMSON
LOAN OFFICER ASSISTANT

Joining Team Heard early in 2012, Eila quickly established herself as essential member of Team Heard.  Her attention to detail is matched by few others in this industry.   Eila takes great pride in creating client satisfaction.   Outstanding   customer service is paramount in her in her day to day activities.  She works tirelessly to ensure that not only the is job done, but done right.  Her responsiveness and thorough understanding of the mortgage process is why John and Norma consider her the backbone of the team.

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HOLLY THORNBLOM
LOAN OFFICER ASSISTANT

Holly Thornblom was born and raised in the great city of San Antonio. Her career in the mortgage industry began in April 2005 as a receptionist and she is very grateful she has been able to pursue career in the business. She is experienced in VA, FHA, Conventional and Texas Vet loans. Holly enjoys working with borrowers in making their dreams of becoming a homeowner true and providing excellent customer service.

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MELANIE BARKER
LOAN PARTNER

Bio coming soon!

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MIKE GLAVAZ
LOAN OFFICER ASSISTANT

Mike Glavaz, loan officer and assistant to Directions Equity CEO Easton Crafts, works hard to tailor the financing needs of his clients to best fit their unique lifestyle and goals. With more than 20 years’ experience in customer service, clients know working with Mike will ensure a smooth and personable transaction. In addition to being well-versed on existing loan programs and guidelines, Mike stays current on industry news, changes, and trends. His enthusiasm and commitment to service also extend to activities away from the office. Mike proudly serves as Cubmaster at Pack 656 for the Alamo Area Boy Scouts of America and believes service in all forms is a contributing factor to achieving success and accomplishing goals while building long-lasting relationships and maintaining those connections for years to come.

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SANDRA FLORES
LOAN PARTNER

Bio Coming Soon!

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